| Knowing Your Town Centres- Town centres are dynamic – no single organisation will have complete information
- Pooling knowledge and sharing information will benefit everyone
- Knowledge management systems enable information to be shared easily within and between organisations
Valuable information sources
A considerable amount of information already exists and is taken into account in the preparation of local planning documents and transport plans, licensing policy and cultural strategies, and is an important element of work to reduce crime and disorder.
The following bullet points provide an introduction to the many information sources that are a part of managing town centres:
- Police collect CCTV footage, data and audits that comment on aspects of safety in particular areas, and identify crime hotspots
- Local environmental services audit problems like litter, graffiti, vandalism, noise nuisance and other anti-social behaviour
- Planning authorities hold information on local needs, town centre uses and future growth and development
- Accident and emergency departments have details of alcohol-related admissions
- Highway authorities can provide information on pedestrian movements and transport patterns and requirements
- Many national and local businesses have profiles of footfall, target customers, the ways people use town centres and what they want from the area
- Community groups have a wealth of first-hand knowledge about their local centres
- Business Crime Reduction Partnerships collect and share data on individuals known to be involved in crime, nuisance or disorderly behaviour within a town centre or business community, for example shop theft and aggressive begging
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